customer of the day - if not the month - yesterday was the gentleman with his connection problem. At first it looked like a routine problem of:
"the PC until recently online . Came, and now no longer "
After I had looked older trouble tickets of customers, I realized I was dealing with a true expert
-. Ever had two firewalls simultaneously running
-. Or USB and Ethernet connection between the modem and PC
-.. Various other fun problems and ideas
He mentioned the word Reset when he would speak of a new installation, but more on that later ..
When we arrived at the point was where I had to realize that its operating system was so verknorkst that a fresh touchdown the most ideal would I told him that his most important was to secure data on a USB stick etc.etc.
to my general surprise he did not mind my suggestion and he said yes he would do anyway once a week. And each time had he felt he had a virus on his PC.
was only for him a new installation or as he calls it Reset "not what I meant by this, but he always used the so-called system restore of XP.
verknorkst Logically, the system was so beautiful;)
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