Outboard knowledge
There are always customers who are angry over logs and other monitoring measures. This customer put his trust in us all.
The call did not come to myself in, but at one of my fellow soldiers.
Customer: Good evening, I forgot my login password on my Windows notebook. Could you please look it in their database? Here is my customer number is $ number.
My colleague took several minutes to explain to the Lord that we would not save local data of a customer, etc. This did not realize it and put it on the end.
Thursday, February 15, 2007
Tuesday, February 13, 2007
Pink Fluid On The Brain
customer of the day
customer: my internet does not work.
CCJ: a brief moment, I check your line and your modem.
client: ....
CCJ: The line is fine, but I do not see a PC or router connected to the modem.
Customer: Yes, the Internet does not work.
CCJ: Ehm .. It would be advantageous if they would turn on their PC times.
Customer: What to do with it?
CCJ: * Groan *
customer: my internet does not work.
CCJ: a brief moment, I check your line and your modem.
client: ....
CCJ: The line is fine, but I do not see a PC or router connected to the modem.
Customer: Yes, the Internet does not work.
CCJ: Ehm .. It would be advantageous if they would turn on their PC times.
Customer: What to do with it?
CCJ: * Groan *
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