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Deja Vu? Time Machine? Back to the Future?

customer of the day - if not the month - yesterday was the gentleman with his connection problem. At first it looked like a routine problem of:
"the PC until recently online . Came, and now no longer "

After I had looked older trouble tickets of customers, I realized I was dealing with a true expert

-. Ever had two firewalls simultaneously running
-. Or USB and Ethernet connection between the modem and PC
-.. Various other fun problems and ideas

He mentioned the word Reset when he would speak of a new installation, but more on that later ..

When we arrived at the point was where I had to realize that its operating system was so verknorkst that a fresh touchdown the most ideal would I told him that his most important was to secure data on a USB stick etc.etc.

to my general surprise he did not mind my suggestion and he said yes he would do anyway once a week. And each time had he felt he had a virus on his PC.

was only for him a new installation or as he calls it Reset "not what I meant by this, but he always used the so-called system restore of XP.

verknorkst Logically, the system was so beautiful;)

Burn Hd Cable To Dvd 2010

100 sms free and equal also to the homework! Today

yesterday called me a very nervous customer who also could not even really German well and told me something of invoices. I told her then that I would not be responsible for the bills and yet they should please call the administration on Monday.

you did not let up and mentioned something about 250 €. As we send our invoices in € - logically, as a Swiss company - I was a bit more attentive and asked them to tell me about it.

After another 2-3min, I realized that the woman, or rather their children, victims of the brothers S. were.

Everything good persuasion and convince them that they could throw the claims in the trash availed nothing. She told me she had already paid over 400 €, because they were afraid of debt collection contracts etc.

was only after I really individually the whole family, father - Daughter - Son - 2 Son, on the phone had all again and have promised that they could ignore the demands they were reassured.

Well, if I was just a spark of unscrupulous, I would say the next customer he / she / it should send me the half of the required amount and I was solving the problem for this final.